Your Health Advisor Has Your Health & Happiness
at the Top of Their List!
Helpful and Motivating
Get support when (and how) you need it.
Secure and Reliable
Your information is kept confidential and safe.
Easy and Enjoyable
Your Health Advisor reaches out to you and you’ll feel like you’ve known them for years (seriously!).
Have More Questions on What to Expect? Check Out Our FAQs.
FAQs for PEEHIP MEMBERS
What is Pack Health?
Pack Health is a digital health coaching company that provides personalized health coaching via phone, text, and email — on your schedule. When members sign up for Pack Health, they are connected with their own personal Health Advisor (note: you may be more familiar with the term “health coach!”).
PEEHIP partnered with Pack Health to bring you this program at no cost! When you enroll in Pack Health, your Health Advisor will work with you on a weekly basis to help you set and achieve personal health goals.
What will a Health Advisor do for me?
Have you ever been to the doctor and felt like you didn’t get enough time to discuss all of the things you wanted? Or maybe, you felt like you received a laundry list of to-do’s, but not any direction on how to make those things happen? That’s where your Health Advisor comes in!
Health Advisors are non-clinical health professionals – meaning they are not registered clinicians such as nurses or physicians, but instead, they come from a variety of health backgrounds such as nutrition, social work, and exercise physiology, and many are board-certified Health and Wellness Coaches (NBC-HWC). They are specially trained to listen to your story, needs, and preferences in order to create personalized plans for your specific goals.
How do I work with my Health Advisor?
You’ll work with your Health Advisor from the comfort of your own home (or wherever you are!) on your schedule. Your Health Advisor reaches out to you on a weekly basis via quick phone calls, text messages, emails, and online lessons. Don’t text? No problem. You can also choose which communication methods you’d prefer to use.
You also have the option to download the Pack Health app, which includes digital tracking tools and additional materials to help you succeed.
Am I eligible for the program?
PEEHIP is offering the program to employees and spouses on the BCBSAL medical plan. Programs are available for Type 2 Diabetes, Prediabetes and Weight Management.
Where do I find my contract number?
Your contract number is found on your health plan’s insurance card. It begins with “EDU” and is followed by 9 digits.
Will any of my data be shared with my employer?
Your employer will only receive high-level, summary data that has been de-identified.
Who do I contact with questions about Pack Health?
You can reach out directly to Pack Health at (855) 255-2362 or at email@example.com.