"It's fun, and it's simple, and your Health Advisor actually cares"
"I love how she didn’t just tell me what to do. She gave me a starting place and was with me every step of the way!"
"Every time I stepped on the scale, I could see a pound or two drop."
All it takes is a 15 minute phone call once a week, and text messages when you need them, to get you back on track.
Your Health Advisor will connect you to local support groups, transportation resources, free nutrition consultations, and more!
Your Health Advisor will help you access medication assistance programs, exclusive offers from our resource partners, and more!
FAQs for UMMS Patients
What is Pack Health?
Pack Health is a personalized health coaching program that pairs you with a dedicated Health Advisor to help you live a healthier and happier life. When you enroll in one of Pack Health’s condition-specific coaching programs, your Health Advisor will work with you on a weekly basis to help you set and achieve personal health goals.
Why should I participate in Pack Health?
If you have ever struggled with your health, whether it be your weight, blood pressure, or even stress and anxiety, Pack Health might be the solution for you! Most members say that the education, meal plans, and exercise guides that their Health Advisors provide, along with their constant support and motivation, helped them significantly improve their health.
How do members engage with Pack Health?
You’ll engage with your Health Advisor weekly via phone calls, text messages, emails, and online lessons, all according to your preference and schedule. You also have the option to download the Pack Health app, which includes digital tracking tools and additional materials to help you succeed.
What kind of programs do you offer?
UMMS QCN is currently offering Pack Health’s Type 2 Diabetes, Hypertension (High Blood Pressure), COPD, and Congestive Heart Failure programs.
Am I eligible for the program?
Reach out to your care team if you are unsure about your eligibility.
What are the qualifications of the Health Advisors?
Health Advisors are non-clinical health professionals – meaning they are not registered clinicians such as nurses, physicians, or pharmacists. Instead, they come from a variety of health backgrounds and fields such as nutrition, social work, and exercise physiology. They are specially trained to listen to your story, needs, and preferences in order to create personalized plans for your specific goals. You can view your Health Advisor as both a coach and source of encouragement.
Can Pack Health integrate with wearables?
Yes, you have the ability to connect your wearable device (fitness trackers, glucometers, etc.) via integration with the Pack Health app. Your Health Advisor can then use this information to tailor your experience.
Who do I contact about with questions about Pack Health?
You can reach out directly to Pack Health at (855) 255-2362 or at email@example.com. If you wish to speak to someone at UMMS you can contact your care team with questions.