The population health partner you’ve been looking for.

85%

OF THE TOP 3 WEEKLY
TINY STEPS ACHIEVED¹

5:1

ROI SHOWN FROM
HEALTHCARE COST SAVINGS²

95%

CUSTOMER SATISFACTION
ACROSS PROGRAMS¹

The population health partner you’ve been looking for.

85%

OF THE TOP 3 WEEKLY
TINY STEPS ACHIEVED¹

5:1

ROI SHOWN FROM
HEALTHCARE COST SAVINGS²

95%

CUSTOMER SATISFACTION
ACROSS PROGRAMS¹

1. Pack Health Internal Dataset, 2023
2. Pack Health Third Party Claims Analysis, 2020

A better way to do more on one platform.

Pack Health provides condition management  solutions to keep your population healthy, satisfaction high, and costs low. 

One-on-One Health Coaching
When patients become Pack Health members, they are paired with a board-certified Health Advisor. Members connect with the same Health Advisor each week through weekly calls, texts, and emails. Health Advisors build a relationship with each member founded on compassion and accountability to empower and guide members through their health journey.
Device Training and Support
Our in-house support team is trained to provide support across injections, oral pills, infusions, and more.
Social Determinant Resources
Pack Health is able to deploy in-house and partner-facilitated resources that address barriers caused by social determinants of health, such as non-emergency medical transport, local social resources, and more.
Remote Patient Monitoring
Pack Health integrates with more than 450 devices that patients are already using, including smart scales, glucometers, fitness watches, and more. Our robust infrastructure allows patients to easily track important health measures from any location.
Condition-Specific Meal Delivery
Those who are food insecure are also more likely to be affected by other social determinants that contribute to worsened health outcomes. Pack Health has the ability to deploy condition-specific food boxes to eligible populations to simultaneously address food insecurity and condition management. Learn more about our Better Food for Better Health program.

One platform that checks all of your boxes.

Reduce Costs

Our platform is shown to have as high as a 5 to 1 return on investment.

Designed to Scale

Dynamically built to complement your existing offering.

Accredited and Secure

We're NCQA-accredited and have achieved HITRUST and SOC2 certification.

Patient Recommended

Our remote and accessible engagement delivers a 69 NPS.

THE PACK HEALTH DIFFERENCE

We put the “person” in personalized.

Our health coaching is delivered by our in-house, NBC-HWC certified Health Advisors. Every coaching call comes from the same number each time. Plus, no chatbots, ever. 

graphical user interface, text, application, chat or text message
graphical user interface, text, application
THE PACK HEALTH DIFFERENCE

We use technology to enhance the human relationship, not replace it.

Our optional digital experience supports members who enjoy online options to stay on track with their goals and prepare them for calls with their Health Advisor. 

THE PACK HEALTH DIFFERENCE

We offer more conditions to remove barriers and vendor fatigue.

We cover more conditions than any of our competitors to provide a one-stop-shop for patients—and remove logistical burdens for you.

+ autoimmune

    • Lupus
    • Psoriatic Arthritis
    • Rheumatoid Arthritis

+ mental wellbeing

    • Anxiety
    • Depression
    • High Stress

+ pulmonary

    • Asthma
    • COPD

+ cardiometabolic

    • Atrial Fibrillation
    • Chronic Kidney Disease
    • High Cholesterol
    • High Blood Pressure
    • Heart Failure
    • Type 2 Diabetes
    • Diabetes Prevention (DPP)
    • Weight Management

+ oncology

    • Cancer Care
    • Cancer Survivorship

+ specialized

    • Chronic Pain
    • Maternal Health
    • Better Food for Better Health
    • Readmissions Reduction
a woman smiling for the camera

*Imagery and member representation have been changed.

A better way to meet patient needs all in one place. 

Each member is matched with a personal Health Advisor to help them navigate their health. See how Pack Health helped Donna*

She addresses all her conditions in one place.

Donna has rheumatoid arthritis and high blood pressure. With Pack Health, she can get coaching support for both of her conditions, plus understand how they interact with each other.

She Overcomes Barriers, Like Loneliness.

Donna lives by herself and is retired. Sometimes, she would go days without seeing or talking to another person. It was taking a toll on her mental health. With Pack Health, she can count on her personal Health Advisor, Terrell, to call her each week. Plus, Terrell has connected her with a local gardening group so she could meet more people.

She Learns Strategies to Help Stay on Track

Donna is on three different medications and sometimes struggled to keep up! Terrell helped set her up with mail delivery on her prescriptions. He also suggested she set her medications by her coffee maker so she remembers to take them each morning.

She gets support to make healthy living easier.

Each Pack Health program is designed to centralize whole person health by addressing chronic conditions, comorbidities, and social determinants, so Donna can go to her Health Advisor for anything she needs including:

  • Heart healthy recipes
  • Questions about confusing insurance terminology and help understanding bills
  • Exercise suggestions for her RA
  • Help overcoming barriers, like access to transportation or healthy foods
  • Making action plans to adhere to her treatment plans

A little human-to-human
support goes a long way.

The foundation for each of our conversations
with members is empathy and understanding.
Members give us 4.5 out of 5 stars for experience.

Data is representative of Pack Health’s total member population, March 2023. 

Trusted experience. Reliable results.

press release

Patient Engagement Platform Pack Health Acquired by Quest Diagnostics. Read More.

case study

Clinically Significant Results in Reducing HbA1c for Members with Diabetes. Read More.

in the news

Pack Health Selected as Top 10 Abstracts at ADA’s 82nd Scientific Sessions. Read More.

There’s a better way to better health.